Today's route, scan the lift's QR, log the fault with photos and parts, concierge signs on screen. No signal? It sends itself later.
The tech opens the app at 7:45 and the day is already planned — order, address, lift model, last fault.
Achrafieh, Sassine
L-2 Otis Gen2
Achrafieh
L-1 Schindler 5500
Hamra, Makdessi St
L-3 KONE
Verdun
L-1 Mitsubishi
Metn
L-2 Otis
One sticker in the machine room. Scan it and the right lift, contract and service history open — no typing, no wrong building.
Pick the fault from a list made for lifts, snap the photos, scan the part barcode. Done in minutes.
Auto-stamped with time, building and lift.
Total $180
Machine rooms, B3 parking, generator hours — the app doesn't care. Try it:
Offline queue: 3 waiting · photos kept full resolution
Every tap is stored locally first.
No 'retry' button. When signal comes back, it goes.
Even if the battery dies mid-report.
No paper slip lost in the van. The building signs with a finger, name and time recorded.
Signed by: Georges H., concierge · 10:48 · GPS 33.887, 35.521
Technicians fill this in on site; the office has the report before they're back in the car.
| Time | Tech | Building | Fault | Status |
|---|---|---|---|---|
| 10:52 | Karim N. | Sama Beirut L-1 | Leveling | Received |
| 09:41 | Elie S. | Burj Al Ghazal L-2 | Monthly PM | Received |
| — | Ali M. | Hamra Tower B L-3 | Door operator | Queued offline |
| — | Rami K. | Verdun Plaza L-1 | — | En route |
Signed copy emailed to building management.
Stock updated from the van.
Billable lines in USD, ready to send.
Everything saves on the phone — route, photos, parts, signature. It sends by itself as soon as the tech gets signal, even in the car.
Big buttons, one screen per step, works with gloves. Most techs finish their first report in under 4 minutes.
We ship weatherproof QR stickers for each lift in your contract list. Stick it in the machine room and the cabin.
Yes. Any Android 9+ or iPhone from the last 6 years. Works with electricity cuts — the phone is the only thing that needs to be on.
From $9 per technician per month, billed in USD. 30-day free trial, no card.
Reports can be filled in English, Arabic or French. The office PDF keeps whatever the tech wrote.
30-day free trial · from $9 / tech / month
Concept demo. For real mobile app development in Lebanon — offline-first, QR scan, signatures, office sync — see the service page.