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Clients FINAL v7.xlsx → raad.crm

Every lead, visit, quote & installment. One board.

Raad Interiors & Fit-Out · Beirut ops desk · Friday, 23 Oct

Follow-ups due today
5
Open CRM
Ops desk — laptop, plans, oak samples
Ops desk — laptop, plans, oak samples
Open leads
8
Due today
5
In pipeline
$609,000
Win rate
41%
7
Excel versions retired
0
lost WhatsApp follow-ups
4
team members, one board
USD
every price, every installment
01 / 06

Pipeline: Lead → Site Visit → Quote → Signed

Hit “Advance” or “Mark signed” — cards move columns, totals recount. No more colour-coding rows by hand.

Lead → Visit72%
Visit → Quote64%
Quote → Signed41%
02 / 06

Client card with full history

Every call, visit, quote and payment on one card. Open the drawer — it’s the row you used to scroll sideways for.

Hala Mansour
R-1019 · Duplex joinery · Jounieh · +961 3 •• •• 41
Quote 14 days waiting NH
03 / 06

Follow-ups due today

The list you used to keep on a sticky note. Overdue ones are stamped red. Tick them off as you go.

TimeClientNext stepChannelOwner
09:30 Hala Mansouroverdue Chase quote Q-219 — revised oak finish Call NH
11:00 Atlas Logistics Confirm site visit, bring MEP drawings WhatsApp RK
12:15 Café Mar Mikhael Send portfolio + bar references WhatsApp NH
14:00 Saifi Boutiqueoverdue Discount request — needs approval Call JS
16:30 Dr. Lina Fares First call — budget & timeline Call JS
04 / 06

Quotes waiting for an answer

Days since sent, counting live. Past 7 days the quote turns red — that’s your cue to call, not wait.

Q-219sent 09 Oct
Hala Mansour
0d $54,000
Q-221sent 14 Oct
Saifi Boutique
0d $39,500
Q-224sent 16 Oct
Gharios Dental
0d $26,800
Q-226sent 20 Oct
Elie Gemayel
0d $28,000
05 / 06

Installments due this week

Who pays what, when, and how far along the job is. No more digging through the “Payments” tab.

Badaro Bistro
2 of 4 · Joinery delivery
paid50%
$33,750 Mon 26
Tony & Carla Hage
3 of 3 · Handover
paid70%
$21,600 Tue 27
Zein Pharmacy
2 of 3 · Ceilings done
paid33%
$9,200 LATE · Fri 23
Villa Abi Nader
4 of 5 · Kitchen install
paid80%
$18,400 Thu 29
Expected this week
$82,950
4 installments · 1 late · all USD
06 / 06

Who owns which lead

Every deal has a name on it. See who’s overloaded and who’s closing.

RK
Rami Khoury
3 open deals
Pipeline$295,000
R-1042 R-1035 R-1008
1 signed this month
NH
Nour Haddad
3 open deals
Pipeline$148,500
R-1043 R-1019 R-1011
1 signed this month
JS
Joe Saliba
2 open deals
Pipeline$70,500
R-1047 R-1022
0 signed this month
MA
Maya Aoun
2 open deals
Pipeline$95,000
R-1031 R-1025
0 signed this month

Real objections, straight answers

Because v7 FINAL isn’t final. One shared board means nobody overwrites Nour’s edits and every follow-up has a date.

Yes — send the .xlsx. Clients, quotes and installments land in the right columns the same day.

Fully. Add photos, measurements and notes from the site; the office sees them instantly.

Yes. Quotes, installments and pipeline totals are USD by default.

Every client card has a one-tap WhatsApp button, and follow-ups remind you who to message.

Flat monthly per team, no per-seat surprises. Start a free trial and decide after a month.

Need a CRM like this for your team?

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